Online Portal by AppFolio

3.7
4.15K reviews
1M+
Downloads
Content rating
Everyone
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About this app

The Online Portal is for residents whose management company uses AppFolio Property Manager. Stay connected to your property or association manager and enjoy instant, on-demand access to your one-stop shop for the information and tools you need.

ā€¢ā€ƒPay rent or dues and set up automatic payments
ā€¢ā€ƒSubmit and monitor the status of maintenance requests
ā€¢ā€ƒAccess important documents like inspection reports for tenants and meeting minutes for homeowners
ā€¢ā€ƒView and download your lease agreement
ā€¢ā€ƒHomeowners can submit architectural requests and view association-related events
Updated on
Mar 21, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 8 others
Data is encrypted in transit
Data canā€™t be deleted

Ratings and reviews

3.7
3.99K reviews
Tyler DuBois
January 20, 2025
Why can't I set a recurring payment based on day of the week instead of only by date? Being able to set a payment every 25th of the month or whatever is useless for spacing out payments. There should absolutely be a recurring payment option for ever week, two week, four weeks, etc. Most people get paid based on day of the week (every other Friday, etc) not based on date. It is very confusing and frustrating that the only option is a recurring date.
38 people found this review helpful
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Anthony Cintron
January 17, 2025
This is the worst app/website in the entire history of apps/websites. I work for a company that uses appfolio for our work orders and I'm trying to sign into my account and it keeps telling me I need to verify my email again. I AM NOT RECIEVING ANY EMAILS FROM APPFOLIO!!! I had this same problem when my owner was sending me the invite link to sign up for the service. My email is working fine, as I am getting emails from other people, but none from appfolio! I cant do my work if I can't get in!
13 people found this review helpful
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LaBella Manginelli
November 17, 2024
High Fee is ridiculous! It is not industry standard. Your App is average. Basic, even. Mediocre at best. No other rental payment app has charged me more than 3.99 until kind of forced to use yours. Because Expirian does track rental payment with y'all for credit history. If not for that. I'd stick with a money Order. $1.25. If I have a separate fee to be paid, (say Rent and Late fee.) That's $2.50 (money order,) Or $20 to you. šŸ˜¶ RentCafe, way better App, $3.99. 2 payments, Under $10.
36 people found this review helpful
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Whatā€™s new

Bug fixes and performance improvements.