Online Portal by AppFolio

AppFolio, Inc.

About this app

The Online Portal is for residents whose management company uses AppFolio Property Manager. Stay connected to your property or association manager and enjoy instant, on-demand access to your one-stop shop for the information and tools you need.

• Pay rent or dues and set up automatic payments
• Submit and monitor the status of maintenance requests
• Access important documents like inspection reports for tenants and meeting minutes for homeowners
• View and download your lease agreement
• Homeowners can submit architectural requests and view association-related events

Ratings and reviews

Why can't I set a recurring payment based on day of the week instead of only by date? Being able to set a payment every 25th of the month or whatever is useless for spacing out payments. There should absolutely be a recurring payment option for ever week, two week, four weeks, etc. Most people get paid based on day of the week (every other Friday, etc) not based on date. It is very confusing and frustrating that the only option is a recurring date.

High Fee is ridiculous! It is not industry standard. Your App is average. Basic, even. Mediocre at best. No other rental payment app has charged me more than 3.99 until kind of forced to use yours. Because Expirian does track rental payment with y'all for credit history. If not for that. I'd stick with a money Order. $1.25. If I have a separate fee to be paid, (say Rent and Late fee.) That's $2.50 (money order,) Or $20 to you. 😶 RentCafe, way better App, $3.99. 2 payments, Under $10.

It keeps saying my address information doesn't match their records after I tried to make my first rent payment, when I tried to send it it ends up kicking my money back into my bank account!!!!! I rather have an option to pay over phone because this is ridiculous and it happened 3 times even after they deactivated my account and reactivated it the same thing happens!!! UNACCEPTABLE!!!!

What’s new

Bug fixes and performance improvements.