Online Portal by AppFolio

3.7
4.44K reviews
1M+
Downloads
Content rating
Everyone
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About this app

The Online Portal is for residents whose management company uses AppFolio Property Manager. Stay connected to your property or association manager and enjoy instant, on-demand access to your one-stop shop for the information and tools you need.

• Pay rent or dues and set up automatic payments
• Submit and monitor the status of maintenance requests
• Access important documents like inspection reports for tenants and meeting minutes for homeowners
• View and download your lease agreement
• Homeowners can submit architectural requests and view association-related events
Updated on
Jun 30, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 8 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

3.7
4.26K reviews
Sam Wuhib
July 3, 2025
this app seems easy when you use it, but after we moved out of our apartment the payment kept going through after we canceled auto pay. that's not safe, and we changed unit and it's very unclear to which unit the payment went to and it hides that. I'd rather not use this. Just do direct auto pay to your bank. cause there is fee charges for every payment you make too!
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Tyler DuBois
January 20, 2025
Why can't I set a recurring payment based on day of the week instead of only by date? Being able to set a payment every 25th of the month or whatever is useless for spacing out payments. There should absolutely be a recurring payment option for ever week, two week, four weeks, etc. Most people get paid based on day of the week (every other Friday, etc) not based on date. It is very confusing and frustrating that the only option is a recurring date.
100 people found this review helpful
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May 20, 2025
Difficult to navigate because it takes forever to load a page. And its widget refuses to go anywhere but my home screen. It's worse than click bait. I did like the format of the maintenance request even though it took almost 3 minutes of butt holing for my request to upload. What I don't like is that it doesn't provide any means to delete account or data. Once entered it becomes the apps property.
12 people found this review helpful
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What’s new

Bug fixes and performance improvements.