I use this app because I have to, not because I want to. It's buggy, and often has display glitches, but is ultimately functional. The biggest problem that needs to be fixed is the payment process. If you make a mistake in entering the payment parameters, there's no recourse, or way to cancel the payment. When you submit the payment, you should be presented with a confirmation screen that shows your payment parameters before proceeding to to actually submit the payment.
204 people found this review helpful
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I have never written a review before, but needed to give this a one star. I have had this app a total of 2 days, I tried to pay a deposit fee with a savings account, my bad. the app showed I paid it with no means of trying to fix. I decided to try auto payment with my checking instead, and it charged my account TWICE! And guess what? Neither was reflected in my bank account. I just want to pay rent, but that's apparently too hard to manage for a payment app. Don't give me the info email, call
318 people found this review helpful
This app is frustrating! I paid my rent a week early this month, but apparently that wasn't a good thing. Being, a week later the app withdrew another rent payment for that month when it already confirmed the bill was paid. My account was frozen until the issue was addressed. Then there was an issue between my bank and property management company, I was reimbursed the rent payment the app withdrew by error, but now I have to pay for a NSF charge. Tenants aren't able to contact this company!
220 people found this review helpful