Love the app. Always and only ever used Asdas. But when they messed up, blamed me then never even attempted to apologise they lost my business. Shame the app is really good, just the customer service provided is rubbish, unhelpful, just damn rude.
Constant account locked error Can't even log in app constantly tells me my account is locked and wants me to reset my password yet the Internet website I can log in and order just fine. Can't find any help for this. Tried resetting password and still gives same issue on app.
Being housebound, all shopping apps are very important to me. One thing that would be very helpful, would be a 'note to picker' so you could add things like 7 bananas (4 green & 3 yellow) or even be able to leave a 'call me' on any item so you can speak to the picker in person! 😍
I've tried ordering twice my shopping online but they cancel it as they say they couldn't take a payment even though there was money in the bank. I am annoyed as i can get to Asda to do my shopping. Next time ill us Morrisons they are more reliable. Fix it.
Update, after latest update most of my favourites are missing Pet supplies are missing and some toiletries, no own brand Kitchen roll very strange.......please fix Having used Tesco's app for a long time they updated it and it stopped working, so an alternative was required, I'm happy to say that ASDA's app works very well and is very easy to use and is navigated very quickly, A++
Trying to pay is impossible.. Keeps sending me to "authenticate card" but the screen is blank. Guess I will have to shop elsewhere.
• Bug fixes