Ashley

Ashley Furniture Industries

About this app

SEE IT. SNAP IT. SHOP!

Our visual search feature lets you take a photo right in our app, or upload from your library, and instantly match what’s in your photo with our wide assortment of the latest home furnishing styles.

AR VISUALIZATION

With Augmented Reality (AR) you can select from an extensive list of AR enabled Ashley Furniture items and see how they look in your own home.

ASHLEY IN-HOME DELIVERY WITH WHITE GLOVE SERVICE, FREE FEDEX SHIPPING, ONLINE DELIVERY TRACKING (select markets)

Ashley offers convenience and flexibility when ordering and purchasing items for your home. Depending upon size and weight, your products will be delivered by Ashley In-Home Delivery or FREE FedEx Shipping. With Ashley In-Home delivery, you choose the day you would like to have your items delivered and we’ll take care of the rest. Ashley will place Ashley In-Home Delivered items in room of choice, assemble, setup, and will remove all packing material so you spend more time enjoying your new purchase. In select markets, we offer real time delivery tracking. The interactive map shows where your Ashley Delivery Truck is located along with your delivery window (not currently available in all markets).

SHOP OUR WHOLE CATALOG

You’ll also be able to search, browse and shop tens of thousands of home furnishings items including: décor, bedding, mattresses, mattresses in a box, outdoor furniture, living room, bedroom, home office, media storage, dining, kids furniture, lighting, wall accents, and much more.

STORE LOCATOR

Find the closest Ashley by using our store locator. Get directions, store phone number, hours of operation, and more.

ASHLEY ADVANTAGE FINANCING

Ashley offers friendly consumer financing. Apply in the app, online, or visit an Ashley location to view finance options available to you.

Ratings and reviews

Poor experience and slow. Page transitions are choppy. Favorite button doesn't work. Page loads are slow on wifi. Prices don't match in store, so you're never going to be sure if this is the best deal. Only upside is the app won't over promise and under-deliver (literally). It shows out of stock; sales reps will tell you it ships in 6 weeks to get the commission when it's really 6 months. Poor consumer shopping experience overall. Still better than the store.

I like the app in general, but not that I have to go through several pages just to pay my bill each time, which is why I downloaded it. It forces me to put in my zip code to find my nearest store then go through sales pages or advertisements before I can get to the bill pay. The ads or shopping announcements also tend to cover the services buttons at the bottom. Annoying. I wish there was a separate app for customer service only.

Pain points are plentiful. 1. Site is slow/clunky. 2. Adding items to faves takes you to that faves list. 3. Tried to cancel an item twice, just got a notification it's shipped. Cancel thru request form only. It's 2022, cancel should be an option u control in ur order, or customer service should at least have the ability to cancel an order. They don't. As a ux designer, I highly recommend you find a good ux team (I'm available). User experience is everything & right now this experience SUX.

What's new

This version contains feature enhancements and major bug fixes.