Bug List & One Request (1) If you navigate via a favourite shortcut, the blue icon to upload a file is missing. (2) When I upload a file, it always renames the file by adding ".asusupload" file extension, (3) and if I use the option to manually rename it, then it errors. (4) I have a LabelWriter 4XL printer connected to the router via USB (and it works fine from Windows) but there is no option to print using the app: please could you make printing possible from the app to the printer attached to the router? Thank you.
Jpegs not viewable This program works well from any location. I have been able to view and download movies easily. However, I cannot view jpegs or other formats above 500kb. Below that amount, all pictures, pdf, etc are visible. I would gladly give this app a 5+ for this glitch to be fixed.
Can't upload I can see the files already there but I can't upload. The screen to find files in SD card is difficult to navigate and once you get there there's no option to upload it. The only way to upload I've found is copy and pasting file by file manually from the SD card to the router USB. Even then it doesn't start uploading no matter how many times I try to resume it in the tasks bar. The FAQ tutorial was also unhelpful as the supposed add button didn't exist.
my router is RT-AC51U. i updated my Firmware 126.96.36.199.378.9135 to 188.8.131.52.380.3625 . now ai cloud is not working ,not found my router in app but before is worked fine. i also updated aicloud apps new version .i saw previous version was working fine. pls fix this problem asap.please let me kw asus team
Just dosent work Worked fine for a couple hours then while watching a movie it asked me to log back in and now won't accept the login for my shared folders. Haven't been able to fix it for days and gave up
New Issue I get a long URL that says the resource can't be found when I try to open a file. It doesn't work internally or externally.
1. Add app language setting.
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For ASUS HomeCloud member to access HomeCloud Server on Android phone/tablet.