RG&E

Avangrid Inc.

About this app

We are pleased to offer you an effortless tool that makes it even easier to manage your account! Our free app provides you convenience at your fingertips. With just a few, simple clicks of a button, you can instantly view and pay your bill, report an outage and submit a meter read – and that’s not all!
Designed for you...
- Pay your bill with just the click of a button!
- With secure, touch or facial recognition access, you‘ll be able to view your real-time account balance, payment due date and balance details without entering your account number every time!
- Easily report an outage, see your estimated time of restoration and access outage lists and maps to stay informed.
- Submit a meter read at your convenience – there’s even a flashlight to help you read the meter!
On the go...
- Enroll in eBill for online access and convenience and view up to 13 months of bills!
- Sign up for AutoPay so your payments can be made automatically, securely, and on time every month.
- Enroll in Budget Billing so you’ll always know how much your bill will be!
-Sign up for Outage Alerts and stay informed if your power goes out. You will also receive notifications with the latest information about your power outage so you can plan.
-Enroll in Meter Read Reminder Alerts and receive a convenient reminder to read your meter on months we’re scheduled to estimate your energy usage.
- Update your account profile (email address, mailing address and phone number) and manage your personal preferences.

Ratings and reviews

App glitches often. Sometimes, it'll show an error message, but if you wait, the app will open. Billing is inconsistent, and they will charge you for multiple months of service on the same day and expect payment all on the same date. I had autopay turned on, and they would double charge me and then credit back to me later on. It's better than nothing, but for the amount of money we pay this monopoly, you'd think they could afford to pay people to make this app work consistently.

It gives you a first hand look at your account at any given moment. However the payments and billing doesn't always equal so make sure to always look closely at the numbers. If there is a discrepancy it's up to you the customer to notice it otherwise you will just probably be paying more. Especially upon the arrival of Heap payments which always seem when bills become higher than usual. Anyways this is a good way to keep an eye on your account. Recommend. Goodluck.

Great idea.. The Power Outtage tab works well and I have been able to Pay without issue. That might be it for this app. Every time I try to look at the Bills it gives an error message. And past Payments have not shown up, then the next Bill is double. On line it will show some things but the amounts aren't the same. I'm not in love with this whole system.. some things have got to change with their record keeping.

What's new

Minor bug fixes and improvements.