LHR London Heathrow Airport

Heathrow Airport Limited

About this app

The Heathrow Airport App – Your Ultimate Travel Partner
Transform your journey through Heathrow into a seamless and enjoyable experience with the official Heathrow app. From tracking flights to exploring dining and shopping options, this app is designed to make every step of your travel stress-free and rewarding.
Create or log in to your account to unlock a personalized experience. Sync your journey across our website and mobile app, ensuring you never lose track of a flight, easily manage all your bookings, and earn Heathrow Rewards points every time you scan your digital Rewards card or make a purchase through the app. Redeem exclusive offers and vouchers with just one tap to make your time at Heathrow even more rewarding.
Features at Your Fingertips:
● Heathrow Rewards: Collect points when you spend, order Heathrow shopping vouchers with your points, and enjoy exclusive benefits effortlessly.
● Exclusive Offers: Unlock special deals for Heathrow’s shops and restaurants.
● Real-Time Flight Updates: Stay informed with instant notifications. View trip details directly on your Lock Screen with Live Activities or on your wrist with our Apple Watch extension.
● Plan Connections: Seamlessly manage your connecting flights.
● Skip the Queues: Pre-book a Fast Track pass to breeze through security, and pre-order food and beverages for ultimate convenience.
● Parking Made Easy: Compare options and reserve your parking space in advance.
● Terminal Drop-Off Payments: Pay or pre-pay the drop-off charge quickly and easily.
● Interactive Maps: Navigate the airport with ease using detailed wayfinding tools.
Whether you’re visiting Heathrow for the first time or are a frequent traveler, the Heathrow app ensures every journey is smooth, efficient, and enjoyable.
Download now and make the most of your Heathrow experience!

What’s more, with the Heathrow app on Wear OS you automatically receive notifications about your forthcoming flight and so always remain up to date.

Permissions:
To provide the best experience, we require:
Location and Bluetooth Services: For wayfinding and navigation features.
Location and Online Identifiers: To send personalized push notifications and tailored content based on your location.
We will only use these features with your permission.
Disclaimer:
Heathrow Airport Limited and Heathrow Airport Holdings Limited do not guarantee the accuracy or completeness of flight information and disclaim any implied warranties regarding it. Heathrow Airport Limited and Heathrow Airport Holdings Limited are not liable for any loss or damage resulting from reliance on inaccurate flight information provided by this app.

Ratings and reviews

The app no longer tells me how to travel between terminals to get to my connecting flight. It now tells me how to leave the airport, which I won't be doing, so that's not helpfull. Searching for flights is also broken. The search box will not allow me to enter any numbers, which defeats the purpose of a search box for flight NUMBERS.

Poor at updating flight info.. Flight EL178 was delayed by an hour on 21/9/25. Flight info never appeared to update. Thankfully the info on Google was more upto date.

Not really helpful - told me bag drop wasn't opening for an hour and it was already open, the security line length part never updated at all, just kept saying it would tell me nearer the departure time of my flight. didn't tell me any information I hadn't already received from another source first - won't bother installing it next time.

What’s new

We’ve refreshed your Home screen to make it easier to plan your Heathrow journey, even before check-in. Expect more personalised updates soon — and share your feedback to help shape what comes next. Thank you for being part of the journey.