
Karl Deets
One of the worst customer service experiences I've ever had. People on the other side are rude, unhelpful, do not answer the phone. I shouldn't have to get transfered from another extension to reach the correct department, and I've had calls from them confirming receipts that they should have already known were due. Still trying to cancel billing, even after all is said and done.
1 person found this review helpful

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Installed on Samsung S22 Ultra and Z Fold 7 and test notification is not working. if it was not for my work iphone that I installed the app on as a back up, I would have been reported violating my conditions due to no tests. I tried contacting BACtrac via phone and email and was unable to reach any customer service that can address this tech issue. Test alert still isnt working after updating the app after a supposed update and changing the battery mgmt to unrestricted per app message, '26.05.10

River Summerfield
This app is irresponsibility buggy considering people are required by law to have it. Notifications come in late, or not at all. It crashes constantly. It blows positive when it shouldn't. Everything that could go wrong, does. And people's lives and freedom are on the line.
3 people found this review helpful