BARK - BarkBox

Barkbox, Inc.

About this app

We’re BARK – Monthly Dog Goodies for Great Pups! 🐾
With the BARK app, managing your dog’s subscription is easier than ever. From customizing your deliveries to tracking shipments, we’ve got everything you need to keep your pup happy.

Sign up today and get free extra toys for a year! 🎉

App Features

- Real-time shipping updates with push notifications
- Manage your subscription, including billing and shipping details
- Update your dog’s profile for personalized boxes
- Access fast support from real humans directly in the app

How It Works

Tell us about your best bud

We build a box that’s just as unique as your pup—from allergy-friendly snacks to toys tailored to their playstyle.

Pick your pup’s plan

Choose from 1-, 6-, or 12-month plans. Cancel anytime. Free shipping included!

Unbox dog joy every month

Discover new toys, treats, and adventures with every box. Plus, your dog will start thinking every package is for them!

Ratings and reviews

Really difficult to navigate the app to find order details. Missing item from my order, tried chat which it says responds in minutes, ended up closing after 30 minutes of no response or update when someone would answer. Email on a previous issue took too long to answer. The timeline for shipping boxes doesn't align with the holiday themed add-ons. Overall, not likely to continue this subscription when my current run ends.

I enjoy the toys and the treats, as does my pup. I find the customer service to be lackluster. Money is taken at the start of the month, boxes aren't received until the end of the month. This has lead to my add-ons being processed as add-ons for the wrong month, leading the the deletion of an order. The app is okay, I don't like how when you go back from viewing a toy it takes you to the main screen and not where you were scrolling. Not sure if I would sign up for a subscription again.

I made a mistake on my end when setting up the subscription box (I accidentally ordered the small dog box instead of the large dog box). That's totally on me. what's not on me is the fact that I am completely unable to cancel or adjust my subscription without contacting support, who apparently never has to respond. I've emailed to no response and the phone number simply doesn't work. the only way I got ahold of someone was through the text option where my problem was fixed.

What’s new

We wrapped a bunch of small fixes in decorative paper and put a bow on top. Please shake them vigorously… nothing fragile inside.