
A Google user
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Not sure why a company would bother to build an app that works less than half the time. Getting old reinstalling, to use it maybe one time and then, starting over again. Maybe its time to get your corporate heads out of your rump and fix. Once again i had to reload this app. Would you people remove your heads from your rear and fix this problem. I have read all the reviews and there are many of us having this problem, won't stay connected to hearing aids. You are not the only choice.
21 people found this review helpful

A Google user
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Updated Galaxy S8 to version 9 software and app will not connect to hearing aids. Local hearing specialist offers no assistance. I've read all the horrible reviews from Android users and tried each suggestion to no avail. Some customers say they solved it with customer service. How do you even get ahold of customer service? Not happy when these things cost as much as they do. Update..no help from customer service. Basically ended 3 day email trail with "sorry".
21 people found this review helpful
Hi Mary,
I can see that we are in contact via our support line appsupport@beltone.com.
br
app support

Ross Fox
The app will not stay connected to the phone. Constantly having to close the app and restart it. It works well when it is connected, but it's disconnecting constantly is a true pain. I would not purchase Beltone hearing aids again. I am done with them.
9 people found this review helpful