
voqnet
Everytime I attempt to login and verify my account, its stuck on the verification screen. I've installed it and uninstalled it but to no avail. This is a serious issue for people who just simply want to sign in, and I'm not the only one. We dont need you to apologize for how bad the app is, we want you to fix it!!!
3 people found this review helpful

Jason Simar
It mostly works. I'm in the IT side, and I see a fair number of times when people aren't able to scan, but then they remove and add their ID again and it works fine. That shouldn't be necessary, but it's nice that the solution is simple. i also see folks who get new phones and they can't set up their IDs on the new phone without our assistance. That shouldn't be necessary, but it's forced by 2SV/MFA.
5 people found this review helpful

Timothy James
If it works the first time you're all set, but if not... impossible to get support, difficult to interpret options, lots of dead ends. I've tried many times and I haven't gotten my ID to work in almost 2 years.
6 people found this review helpful