
Marcus “Mersage” Wright
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Shadow proves cloud gaming is not ready for prime time, especially at $30 a month for multiplayer gaming. There is too much lag unless you have fiber internet with an ethernet cord. I have tried this product for multiple years now. I have gotten multiple error messages where the error code doesn't match the problem, and I am stuck paying for something I can't use. The support team is good for simple issues and, in my experience, not the friendliest at times.
9 people found this review helpful
Shadow SAS.
January 16, 2020
Hi Marcus, thanks for the review! I'm sorry to hear that you encounter issues when starting Shadow on your mobile device. I'd recommend reaching out to our support team here: support-us@shadow.tech who would be happy to get you up and running consistently!

A Google user
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Getting better. I use this with Samsung's DEX. It actually works, mostly, pretty good. The mouse interface is improving, but still needs a little work. Resizing and moving windows is now possible but is still a bit twitchy. The scroll wheel DOES work now. The middle button is still NOT implemented. In short, it IS improving but they still need to work on it a little to get the mouse where it needs to be. The 5G WiFi connection seems to be MUCH more stable now, which is a plus.
11 people found this review helpful

A Google user
The product as a whole is pretty good. Great alternative to geforce now and it's diminishing library. With that said, the interface is a little hit and miss, the touch accuracy mouse needs some work. It's just barely off from where you click leading to having to click 4 or 5 times to actually click. I'd like to see an option like chrome remote desktop has where you can drag across the touchscreen to move a mouse around instead of just clicking the screen. Overall I'm happy with it so far.
10 people found this review helpful
Shadow SAS.
February 15, 2020
Hi Justin, thank you for the review and for providing us this valuable feedback! I've forward this information to our teams for further investigation. I'm glad to hear that you're enjoying your Shadow experience thus far!