
Tanguy Gilmont
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Last version has privacy issues, as it requires access to the current location. I also had to re-enter all my account data - twice - and validate it with the old challenge calculator because it has apparently lost the information of its previous version. As unstable as the website.
11 people found this review helpful
BNP Paribas Fortis
February 6, 2025
Hello Tanguy Gilmont, thank you for your feedback. Since last year it is required to give your location for safety reasons to use the app. And because our app is also not available in certain countries. Kind regards^Kim

Jon A
Wow it opens again, only took one month and 5 versions, thanks! 3 stars! Now PLEASE stop pointless updates weekly and FORCING users to update especially if you don't have the QC to not break it. It's a banking app, should be essential. Otherwise good app, so maybe next year I can rate it as such.
12 people found this review helpful
BNP Paribas Fortis
February 16, 2026
Dear Jon A, thank you for bringing these issues to our attention. Our apologies for this. May we request you contact us live so we can check the necessary things, and open an incident? You can contact us on our English number 02 762 90 00 from 7 - 22h and from Saturday 9 - 17h. Kind regards, Jess

Ruslan Antosi
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The app has some nice features like budgeting and connection with 3rd party services (sncb, stib...) for faster payments. I like how easy it is to use it. However, since i upgraded my phone to the latest OnePlus 13 last February, it takes way too long to sign in to the app. From opening it until seeing the home screen, it takes a good 30 seconds. I don't have similar issues with any other apps.
8 people found this review helpful
BNP Paribas Fortis
January 5, 2026
Hello Ruslan Antosi, thank you for your message and review. we suggest that you contact our helpdesk, then we can check this with you. Log on to your application: choose Help and Contact, Info and Contact, Other topic, Help with online banking or the number 02 762 90 00. Best regards ^KC