
Carmen Lo
Recent update has a new rule, which is a face recognition or fingerprint verification is required to do a transfer. My phone does not have face recognition and the fingerprint feature is malfunctioning. So now I'm stuck with a useless app........ Please revise the rules with more verification options.
14 people found this review helpful

John Wong
spam machine now, daily spam notifications so you need to turn off its 1 and only category of messages from android (theres no options within the app itself), sink so low to spam users, unbelievable

t sakei
The app quite slow to open and reach the qrcode. Quite pressure when there is queue behind. What's worse is you can't open it prior at times since you couldn't retain the qr code when switching between app, which is required usually for merchant loyalty. "Offset with point" design is bad that you only can do it right after payment, and you shall not leave the app{eg reply a msg etc) else you will no longer find the button anymore. At times the page just never appear.....
44 people found this review helpful
Bank of China (Hong Kong) Limited
January 7, 2021
Thank you for using BoC Pay. As we need more details to look into the issue more closely, please contact our hotline at 3988 2388 or send us an email to enquiry_csc@bochk.com. Please quote the number R090562 and describe the issue in detail. We will investigate the issue and get back to you soon. We are very sorry about the inconvenience.