Love this app. Only ever use this app for accommodation booking as it's all so clear and transparent. You know what your booking and the terms and conditions and penalties are unmissable before you hit confirm. Great job! Loyal customer in fact just booked a hotel before I wrote this!
I really like this app and recently increased my rating on it as it's much better than all its competitors. I don't use any others now. Only downer; The loyalty program is weak. Not enough benefits from 'genuis'.
Customer care is awful. I tried to cancel my booking because the hotel was terrible and they didn't cancel and told with the owner of the hostel because I said that, he was hungry with me. Don't use this app or agoda. They are from the same company and stole your money.
This was a really good hotel app for booking accommodation until the recent update. Now it won't go beyond the first page as it just says gathering information for next trip. However it seems to work fine on my Tablet and not my phone which is disappointing.
Worst reservation ever in my 36 years old, I was planned all my vacations with my girlfriend, together get out vacations at same days, buy plane tickets, talking with my cousin to do activities, after all of this and reserve by booking, the owner change prices, booking doesn't respond or take care of that... at the end I cancelled my reservations and now all my vacations and planning change because this web, I'll never use again
Fijne app om hotels te boeken maar veel te veel ruis. UI is een rommeltje met allerlei labels hoe vaak er vandaag wel niet is gereserveerd en dat er heel veel vraag naar is, etc. Daarnaast krijg je na iedere boeking spam mail met reisgidsen en aanbiedingen waar je niks aan hebt. Beetjr jammer...
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