
Jose Sanchez
I borrowed extra amount of money from this company that I didn't need. They wouldn't let me make a payment because they said their the transaction hasn't cleared on their end. They charge a daily finance fee based on the amount you borrow. So I told them I over borrowed and I don't want to pay an extra fee for money I do not need. They continued to refuse my payment. They want to collect these extra fees instead of good customer service.
27 people found this review helpful
Bright Lending
June 12, 2024
We’re sorry to hear of your negative experience. Bright Lending discloses the total cost to borrowers if only the minimum payment schedule is followed, and we encourage our customers to prepay (with no penalty) to reduce the overall cost of borrowing. Should you have any further questions or concerns, please call customer service at (866) 441-7674.

T
A complete scam for info and bank info. Don't use this app. You sign in, and it takes you to the browser, which is stupid. FYI, use a throw away account for the application. They steal your info, and when you're not looking, they will most likely take money here and there. Just close your account after applying when they deny you for no reason at all. BS app.
4 people found this review helpful
Bright Lending
October 27, 2025
We’re sorry to hear of your experience. Bright Lending never accesses or withdraws funds without authorization, and all loan information is securely disclosed and reviewed by customers before submission. We only proceed with customer consent. Please contact our customer service team at (866) 441-7674 so we may address your concerns directly.

Joe
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I needed emergency money for my doggo, Micco, to get a cancer surgery and they got it to me very fast. Sadly my dog did not make it after months of fighting the cancer and has left me with a lot of stacked bills that throw off my billing cycles. I get loans through them just about every payday to stay afloat and the only problem I have is paying the loan off. sometimes the option is not there to pay it myself and I have to call to get it paid, but they've all been good and helpful on the calls.
Bright Lending
February 11, 2026
We’re very sorry for your loss and appreciate you sharing your experience. We’re glad we could assist when you needed it most. If you continue to experience issues with the self-service payment option, please don’t hesitate to contact our support team at (866) 441-7674 so we can help. Thank you for your feedback.