Brother Mobile Connect

Brother Industries, Ltd.

About this app

Get ready for a unified experience between your printer and device with Brother Mobile Connect.

From the app, you can:

Print from and scan-to your mobile device with ease
- Quickly and easily set up an eligible Brother printer with guided steps
- Print, copy, and scan from virtually anywhere with Connect Advance*
- Access your Printer Dashboard for supplies monitoring, pages printed, and settings
- Manage your Refresh EZ Print Subscription for automatic delivery of Brother Genuine Ink & Toner before you run out

GET REWARDS WITH A CONNECTED PRINTER
- PERSONALIZED SAVINGS on ink & toner
- FREE 6-month extended printer limited warranty**
- Access to your Printer Dashboard***

MANAGE INK & TONER
Brother Mobile Connect allows you to easily monitor ink and toner levels on up to five devices. Running low? Get the right supplies, when you need it, through the app. Ink and toner level monitoring through the app is available on all cartridge-based inkjet printers and laser printers.

GET AMAZING PRINTING PERKS
Brother Mobile Connect users receive personalized offers. Enable push notifications to ensure you don't miss out!

INK & TONER DELIVERED BEFORE YOU RUN OUT WITH A REFRESH EZ PRINT SUBSCRIPTION****
Activate and manage your Refresh EZ Print Subscription, the smart ink & toner delivery service from Brother, directly through the app.

Check if your model supports Brother Mobile Connect on the Brother support website: https://support.brother.com/
If your model is not supported, use the Brother iPrint&Scan app. To improve the application, send your feedback to [e-mail].
Please note that we may not be able to respond to individual emails.

*Free Brother Mobile Connect App download, wireless connection, and connection of an eligible printer with Brother are required. Compatibility may vary by device, operating system and country.
**Limited warranty extension is available for select models and only on products with at least 3 months of original product warranty remaining. Maximum warranty coverage period if three years (including standard and extended).
***Feature availability may vary by country or region.
****Refresh EZ Print Subscription is subject to availability and is not available in all countries.

Ratings and reviews

It's legitimately insane that my brother printer has scanning settings that are just absent from this mobile app. It's so easy to scan from the smartphone, but I'm capped at a lower dpi than I want... for seemingly no reason. And the PC scanning app has a higher dpi than that machine settings! it's wild! there's absolutely no consistency between UI modes!

Here's a moronic idea - instead of setting default print settings such as paper tray and type, AND THEN ALLOWING THE USER TO CHANGE THEM TO WHAT THEY NEED, the app just locks those in, to heck with the user!! You can change size and # of copies, and that's about it. Otherwise, you have to mess around with trying to change settings at the printer itself. To say this is frustrating is an understatement - I'm ready to ship my $800 printer straight back and buy a different brand!

Works one minute, the next says printer is offline, the next minute it works again, having changed nothing. Unreliable and annoying to work with. Meanwhile my husband has an iPhone and his phone connects automatically (directly with no clunky app to download) to his brother printer and he never has issues. The printer is fine but it's been a pain using it with every android phone I've had.

What’s new

- Added functionality to support our new user platform
*Not available in all countries