Download the My BT app to get straightforward service at your fingertips. It’s the quickest, easiest way to manage your BT account on the go, check your usage and get help with all your BT products.
With the My BT app you can view, download and pay a BT bill. See how much you’re using all your BT products – including landline, broadband, TV and mobile. Or, if you’re having any problems, you can check the current BT Broadband service status. To use the app you’ll need a BT ID and password. Forgotten your log-in details? Go to https://www.bt.com/forgotmybtid. Next time you log in, you'll be able to use a 4 digit pin or fingerprint to speed things up.
Please note: this app is not compatible with BT Business accounts. Search for our business version - it's called BT Business.
Got any feedback or ideas you’d like to see on the My BT app? Let us know in the new App Feedback option or take this short survey: http://tinyurl.com/mybtappsurvey
The My BT app will request access to your:
• Calendar in order to add in any engineer appointments.
• Fingerprints so that you can log in with just a touch.