Real basic app This has to be the worst phone company app around. Why it's so basic it's not worth installing. It provides you with nothing more than your current bill you can't print it should you need to or export it in anyway. You can't look back at pervious bills. I mean the list goes on with the can nots so I won't bore you with an more. What you can do can be done better by other apps. You pay a premium when your a BT customer so expect to be receiving cutting edge technology not the rubbish other have thrown away.
Works for me. Mike, Moto E running 5.1 Works for me, no problems experienced. The speed test appears to report the speed the box in the street, rather than at the house. Independent online speed checks give a different reading, not a big deal, I'm not bothered by that. Thought this app, the bt cloud app and the bt mobile app could be one app, instead of having to get 3 separate apps, but not everyone will use all 3 so fully understand why they are separate. Updated to version. 2.2.16 no problems experienced.
Does not work. Only bit that works is speed checker and useage. From such a large and supposedly competent company this app is such a waste and also annoying because it does not show what I want to see. Have uninstalled and re-installed and no different. Galaxy S6
Very rubbish after update. You messed up your own app. The engineers must sort this out asap because it's a disgrace to your company. Doesn' work on my s7 edge. Shame on BT for such a fake useless app. Just stressing customers up.
Not quite sure what this app is trying to do. The expectation was that I could manage my account. There is no visible means to see account details. The view my package option simply reports there has been an issue receiving info. Disappointing.
Waste of traffic and space After installation app works normally for one day. After that, only what I can do with app, it test my speed. All other pages are just blank.
In the latest version of the My BT app, we’ve listened to your feedback and made some changes to the way you log in. We’ve also added support for Android 7 and fixed some minor bugs.