Real basic app This has to be the worst phone company app around. Why it's so basic it's not worth installing. It provides you with nothing more than your current bill you can't print it should you need to or export it in anyway. You can't look back at pervious bills. I mean the list goes on with the can nots so I won't bore you with an more. What you can do can be done better by other apps. You pay a premium when your a BT customer so expect to be receiving cutting edge technology not the rubbish other have thrown away.
Works for me. Mike, Moto E running 5.1 Works for me, no problems experienced. The speed test appears to report the speed the box in the street, rather than at the house. Independent online speed checks give a different reading, not a big deal, I'm not bothered by that. Thought this app, the bt cloud app and the bt mobile app could be one app, instead of having to get 3 separate apps, but not everyone will use all 3 so fully understand why they are separate. Updated to version. 2.2.16 no problems experienced.
Waste of traffic and space After installation app works normally for one day. After that, only what I can do with app, it test my speed. All other pages are just blank.
Pointless Keeps crashing. Advise from developer was to reinstall. Now unable to login. All I get is ''Sorry something has gone wrong. Please try again later.''
Pretty much useless Won't tell you the details of landline usage...or mobile usage. Need a different app for that! Please...uninstalling to make room for an app that serves a purpose.
I find it a very simple to use app. easy to log in, everything seems to work fine, apart from the speed test. it just says, maybe a technical fault our end please try later.
In the latest version of the My BT app, we’ve listened to your feedback and made some changes to the way you log in. We’ve also added support for Android 7 and fixed some minor bugs.