
Alicia Hoy
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Been having issues with offers I have won in games, they disappear before I use them, and before they have expired! I have contacted customer support but so far no reply. Otherwise, lots of great loadable coupons, easy to use my Co-Op cash at the till. I'm not a fan of the tiny 'clipped offers' drop down tab, I'd like it to be bigger, and easier to read and access.
21 people found this review helpful
Calgary Co-operative Association Limited
March 14, 2024
Hey Alicia, thanks for the review and for your suggestion on the Clip Offer button. We will share this with our IT Team, for future app updates. We also kindly ask you to reach out to Member Engagement so we can check why you're having issues with the app. You can email them at memberengagement@calgarycoop.com or call 1-833-310-0095.

Clara Di Palma
It's WAY TOO LABOUR INTENSIVE! Appreciate the offers, but makes us choose the offers. I realize that you want to know what interests us, but just have them loaded, and if we use them, then you'll know. Between coop and sobeys wanting us to waste time going through the apps, I'm considering just shopping and not jumping through hoops for the discounts. Will just shop where the offers are clear for everyone!
16 people found this review helpful
Calgary Co-operative Association Limited
September 24, 2024
Thanks for the review, Clara! We understand your concerns. Our digital offers are loaded based on your past purchases to provide relevant discounts. We appreciate your perspective and will consider your comments as we work to improve the user experience. Your convenience is important to us, we hope to continue offering value that meets your needs.

Tina Hertz
It's a great app for the most part. I wish the alcohol game would not be there I don't drink and I seem to win it more than I do for food. The biggest issue is when you try to get your T4A it doesn't load after confirming your email. It just gives a spinning wheel.
Calgary Co-operative Association Limited
January 9, 2026
Thank you for your review and feedback, Tina. We understand your concerns about the game selection and are exploring ways to give members more choice. For your T4A, if it isn’t loading in the app, please try accessing it through mycalgarycoop.com in your web browser using the same login details as the app.