
Kevin Oaseb
The app has become really unreliable. I would really appreciate a bug fix because it often refuses to open, even when I have a strong and stable Wi-Fi connection. It just stays on the loading screen and won't let me in. It's especially frustrating when I need to use it for something important, and it simply won't work. The worst part is that it only seems to function about 1% of the time, making it difficult to rely on for any urgent tasks. I really hope this issue can be resolved.
6 people found this review helpful
Bank Windhoek Holdings
August 11, 2026
Hi Kevin Oaseb, could you please uninstall the app and try again. Please reach out to us info@bankwindhoek.com.na if the issue persists.

Tobias Konias
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Ever since I installed this app, it has never given me an option to log in, it keeps saying an error occurred while initializing the app, and I should try again. I kept closing and opening it again, but still nothing changes😭💔🤦♂️.
1 person found this review helpful
Bank Windhoek Holdings
August 19, 2026
Hi Tobias, could you please uninstall the app and try again. Please reach out to us info@bankwindhoek.com.na if the issue persists.

Gerhardine Egodhi
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I installed this app today and it got installed successfully but when am trying to open it it's just saying an error occurred while initializing the app, I did unstall it ,installed and open it again but no changes, is there anything that can be done to kindly help me ? I will kindly appreciate a quick fix on this
Bank Windhoek Holdings
August 19, 2026
Hi, we are sorry that you're having issues with the app. Can you write to us at info@bankwindhoek.com.na. Kindly include a description of the issue you are facing, your Android version, and your app version. We will investigate immediately & solve the issue.