
Kevin Oaseb
The app has become really unreliable. I would really appreciate a bug fix because it often refuses to open, even when I have a strong and stable Wi-Fi connection. It just stays on the loading screen and won't let me in. It's especially frustrating when I need to use it for something important, and it simply won't work. The worst part is that it only seems to function about 1% of the time, making it difficult to rely on for any urgent tasks. I really hope this issue can be resolved.
10 people found this review helpful
Bank Windhoek Holdings
August 11, 2026
Hi Kevin Oaseb, could you please uninstall the app and try again. Please reach out to us info@bankwindhoek.com.na if the issue persists.

Tobias Konias
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Ever since I installed this app, it has never given me an option to log in, it keeps saying an error occurred while initializing the app, and I should try again. I kept closing and opening it again, but still nothing changes😭💔🤦♂️.
2 people found this review helpful
Bank Windhoek Holdings
August 19, 2026
Hi Tobias, could you please uninstall the app and try again. Please reach out to us info@bankwindhoek.com.na if the issue persists.

Gerhardine Egodhi
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I installed this app today and it got installed successfully but when am trying to open it it's just saying an error occurred while initializing the app, I did unstall it ,installed and open it again but no changes, is there anything that can be done to kindly help me ? I will kindly appreciate a quick fix on this
1 person found this review helpful
Bank Windhoek Holdings
August 19, 2026
Hi, we are sorry that you're having issues with the app. Can you write to us at info@bankwindhoek.com.na. Kindly include a description of the issue you are facing, your Android version, and your app version. We will investigate immediately & solve the issue.