Tigerfan 34
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Updated from 2 stars to 1 star on 6/12/23: The issues with Android 12 have been resolved. However, now the app directs me to enter my password after attempting biometric login. Once the password is entered, it directs the use of biometric again and goes into a continuous loop. In short, i can no longer access my account at all. I deleted this app.
16 people found this review helpful
Melinda Adams
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The phone app forced option to update App. Since I updated, I can no longer access my account on my phone. Problem is not with phone or my connection. It's in the App and its most recent update version. Is there away to solve this problem? Quickly? At least before the update I could pull my account up. Used this App for several years and now can't do anything with it. Its very inconvenient and aggravating!
31 people found this review helpful
crwfish 77
goes down on weekends, and then you can't use your card. Hate the app, and with the bank, good luck to get anyone to talk to you at the Red Bay al bank, especially the loan officers. We called for 2 months, trying to get one to call us back and gave up. Changing banks asap.