
just me
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This bank app is constantly unavailable due to loading errors. That's not good when you need to view your account! It honestly messes up around 3 times a week! sometimes more! UPDATE: Still, constantly getting errors when I try checking my account. This app absolutely sucks and it's not just me. my husband, daughter and friend are also always having trouble with it! They won't fix the app bugs and you can never correctly see what's in your account.
10 people found this review helpful
Community Bank NA
December 26, 2025
We are sorry you are having trouble. Please contact us so we can resolve this with you. Log into your app or online banking to start a conversation, call us at 866-764-8638 and choose option 3, then option 1 or visit your local branch. We look forward to assisting you.

Kristina Latourette
needs a big fix. about 90 percent of the time I can't even get in I login and then am error screen pops up saying something went wrong on their end, does the same thing when I switch to data or on my laptop. it's the first and I know I got paid but the app won't update to show that a payment was deposited because of the error message. this has been happening for months now and I'm not the only one with the issue, your app is a joke right now.
17 people found this review helpful
Community Bank NA
October 1, 2025
We are sorry you are having trouble. Please contact us so we can resolve this with you. Log into your app or online banking to start a conversation, call us at 866-764-8638 and choose option 3, then option 1 or visit your local branch. We look forward to assisting you.

Levi Uebelhoer
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Used this app for a long while, it kinda sucks. It's always freezing, and doesn't even show me my balance half the time. Yeah, reaching out to a branch rep does nothing for the sync issues me, it's a workaround to finding out my current amount, not a solution Besides. They just tell me my version is out of date, but it's not, there's no update option here on the store.
9 people found this review helpful
Community Bank NA
October 28, 2024
We are sorry you are having trouble. Please contact us so we can resolve this with you. Log into your app or online banking to start a conversation, call us at 866-764-8638 and choose option 3, then option 1 or visit your local branch. We look forward to assisting you.