Quantum Fiber

Quantum Fiber

About this app

Live your best digital life with the Quantum Fiber app. At home or on the go, completely control and customize your network right from the palm of your hand.

Use the Quantum Fiber app to:
• Get set up. Quickly view and customize your network name and password.
• Track and manage the installation process.
• Having someone over? Create convenient QR codes to share with friends and family so they can easily connect to your network.
• View all of the devices connected to your network and personalize device names.
• Pause WiFi access to specific devices.
• Check your network health and status.
• Block devices from using your network.
• Sign-in quickly with biometric login support.

Disclaimer: By using the Quantum Fiber App, you agree to Quantum Fiber’s use of third-party analytics and monitoring software to record system and user actions within our App. We use this data to detect and resolve issues to ensure that the App is functioning as designed within the user experience. Aggregated, anonymous statistical information and data that is not identifiable to any person or entity could be used by the third party auditing, research and analysis purposes to operate and improve the system to contractual limits.

Ratings and reviews

Update: New version and still stuck waiting for account details. The suggestion to just keep trying to connect until it finally works was a good one. Lost count around 30 but it was several beyond that before it got past the fetching account screen. Update: Once in it wasn't hard to see the problem, the app is trying to connect to the modem/NID router and since I have neither it was timing out most tries. Use the website!

This app is completely USELESS! I can't use the app for anything besides making a payment and changing the account password. The app can't do any of the things that Quantum claims, real time updates, manage devices, customize the network, and the shared QR codes for ease of access over multiple devices. Absolutely shameful to lie to people to get them to download your AWFUL USELESS app.

This is as far the worst service I have experienced. Don't bother wasting your money with Quantum. You will maybe get 2 hours of WiFi if you're lucky. Seems like I only get the 2 hrs in the middle of the night. I have called multiple times, 3 technicians came to look at the modem that's all. It's ridiculous no one can figure out what's wrong. I get a different stories every time I call. They don't even deserve 1 star. Just the worst.

What's new

This release, we've improved the Quantum Fiber mobile app, including:
* Get easy access to view all your notifications in one convenient place with the new Notification Center feature.
* Performance enhancements and bug fixes for some impacted customers.