My CenturyLink

4.1
43.8K reviews
1M+
Downloads
Content rating
Everyone
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About this app

The My CenturyLink app brings management of your account and services into one easy place.

You can use the app to:

• Connect your new service quickly with modem self-install.
• View and manage your bill payment with convenience and ease.
• Check your services, upgrade your Internet speed (if available in your area).
• Manage your settings.
• Visit Support to troubleshoot or optimize your service through self-help tools and videos.
• Get personalized alerts, so you can see the status of your order, or find out if there is an interruption to your Internet service.
• Plus, so much more.

Additional features for our Secure WiFi customers (Secure WiFi is available on compatible modems leased from CenturyLink):

• Parental controls to guard against inappropriate web content.
• Pause and resume internet access of devices on our WiFi.
• Schedule online and offline times for devices and users.

Learn more about Secure WiFi by visiting https://centurylink.com/home/help/internet/secure-wifi

We're here to help! You can get in touch via http://www.centurylink.com/contact
Updated on
Feb 11, 2022

Data safety

Developers can show information here about how their app collects and uses your data. Learn more about data safety
No information available
4.1
43.8K reviews
Nekia
May 15, 2022
Hate CenturyLink. Had this app & for some reason it signed me out. Now it doesn't recognize email name password nothing. Tried to call CenturyLink no one there to answer phones. Automation take you from the beginning of the menu to the beginning of the menu, so you never get a hold of tech support although they say they are available. It's frustrating. With this app just set it up where you can use your account number and a password. 2 verifications. Done.
8 people found this review helpful
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Gary Clifton
May 16, 2022
I've had CenturyLink wifi for a fairly long time. I haven't been all that happy with the quality of my connection. I'm glad to have wifi period, because I live so far out in a rural area. The connection often drops very low or we loose it all together. I guess you would say it's intermittant. it comes to us through a landline. Seems like it should be better. Also , I think that CenturyLink's late fee is ridiculous. Way too much. I wish I could actually get the speed that I pay for.
3 people found this review helpful
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Jerred H
January 28, 2022
Update to my original review. After a month with the service it has been great. I have found no hidden fees and everything was as advertised. I have had great speeds and so far a reliable connection. I have downloaded a number of games on my Series X and PC and the time went from a previous 2 hours down to around 15-20 minutes, that is full AAA 4k games.
11 people found this review helpful
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CenturyLink, Inc
January 25, 2022
Hi Jerred! We are so happy to hear this. Thank you for leaving a review! -Hayden

What's new

With each new release, we are always resolving bugs and working on improvements to the visual design. This version includes:

• Minor updates, including a fix for customers changing their user name with biometrics enabled.

As always, we're here to help! If you've encountered a problem, want to provide feedback, or require support, you can get in touch via https://www.centurylink.com/contact or on Twitter @CenturyLinkHelp