This app SUCKS! It keeps telling me to "enable your GPS'", which IS done and active. So when I tried Customer Support, they told me to "maybe try another room in your house where the signal is stronger". Even though I was exactly where I was when I used it before, I tried 3 other rooms, ALL to no avail. Then the Rep said they couldn't do anything else! How about check out your damn app?! Uninstalling and taking my business and funds elsewhere!
TRY CALLING CUSTOMER SERVICE BEFORE DOING BUSINESS, REALLY. I had an issue for my first experience. The check was cashed, but the funds weren't loaded. I tried for three days to reach someone, email, phone, internet without prevail. After seven minutes on hold the service disconects you. Online, you receive an error message, I have screen shots. Email, response after 24 hours, four days ago. The fourth day I was able to reach a person and he was able to help after four days.
This is too good to be true. This is SO convenient for instant access to my paycheck. I've had issues with several banks over their fees. For $5 each time I load my card, I have instant access to MY money and NO hidden fees. Thank you INGO!!!!!!! Update 10/4/14~~ still working beautifully, even after a two month lapse on my part. Picked up like it was yesterday...fast, efficient and convenient!!!!Update 2/6/2016 ~~even after eight months of inactivity I was able to load my card like it was yesterday! Update 1/27/2017 I haven't used the app in so long I can't remember when I last did. They never forget you once you're in the system!! Loaded like it was yesterday once again . Love this app!!!! Update 1/22/2018 Still working like a charm. I accidentally exited the app while waiting for clearance and when i logged back in my check was still there just waiting for an action from me. I LOVE this app for when I just don't feel like hitting the bank or when i want to put aside some money in my own account to spoil myself. Thank you, Ingo developers!!!!!
I absolutely love the ease and quickness with the app. After reading some reviews, I was scared & sceptical but I'd recommend it anytime and to anyone. Only 1 issue, it wouldn't let me add my amex serve card which was the main reason for downloading the app. But having a way to deposit checks to my PayPal makes up for it.
Ok once again after not using this for while they suggest that my account is a risk again. I have never used anything to fraud this bank I hope they are regulated by the FDIC because I am going to suggest that they be reviewed and taken off do not use this app You cannot talk to nobody they have no way of contacting someone talking to a live agent nothing
This is a scam/really shady business. I never was able to easily get my money.. Always had a 'technical' issue that would delay funding. NOT convenient at all. Fees end up being higher than what is shown. Only experience problems with the process AFTER you are told to void the check. Locking you into their transaction. Crappy crappy crappy. Run for the hills from this app.
-Update to comply with Google Play Personal and Sensitive Information Policy
The prepaid debit card for kids...with patent-pending parental controls.
Prepaid Card, Recharge, Wallet & Bank Transfer, Shopping, Meal Vouchers
Mobile app linked to a Visa Prepaid Card. Cash checks in minutes and much more..