This app SUCKS! It keeps telling me to "enable your GPS'", which IS done and active. So when I tried Customer Support, they told me to "maybe try another room in your house where the signal is stronger". Even though I was exactly where I was when I used it before, I tried 3 other rooms, ALL to no avail. Then the Rep said they couldn't do anything else! How about check out your damn app?! Uninstalling and taking my business and funds elsewhere!
TRY CALLING CUSTOMER SERVICE BEFORE DOING BUSINESS, REALLY. I had an issue for my first experience. The check was cashed, but the funds weren't loaded. I tried for three days to reach someone, email, phone, internet without prevail. After seven minutes on hold the service disconects you. Online, you receive an error message, I have screen shots. Email, response after 24 hours, four days ago. The fourth day I was able to reach a person and he was able to help after four days.
I absolutely love the ease and quickness with the app. After reading some reviews, I was scared & sceptical but I'd recommend it anytime and to anyone. Only 1 issue, it wouldn't let me add my amex serve card which was the main reason for downloading the app. But having a way to deposit checks to my PayPal makes up for it.
Ok once again after not using this for while they suggest that my account is a risk again. I have never used anything to fraud this bank I hope they are regulated by the FDIC because I am going to suggest that they be reviewed and taken off do not use this app You cannot talk to nobody they have no way of contacting someone talking to a live agent nothing
This is a scam/really shady business. I never was able to easily get my money.. Always had a 'technical' issue that would delay funding. NOT convenient at all. Fees end up being higher than what is shown. Only experience problems with the process AFTER you are told to void the check. Locking you into their transaction. Crappy crappy crappy. Run for the hills from this app.
Love this app sooo much. I have been stuck without the proper i.d. to cash my social security disability chech that came in paper check 2 months in a row 1st month bkuz i lost my debit card my direct deposit comes on 2nd month bkuz social security didn't do their job right & get my direct deposit set back up & both checks were cashed thru this app within a 5 minute period. Thank you so much INGO I don't kno what I would have done without you!!!! Keep up the good work!!!!
-Update to comply with Google Play Personal and Sensitive Information Policy
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