
Miss Carter
Took me 20 minutes to log in to my account due to an error with the system just to find out the "coupons" are the same "deals" available at the register. One "large" 14 inch pizza, 4 cheese sticks, and 2 drinks with one 30 minute card was $60 with their deal. It's been over a year since we came here and it will likely be more if we ever come back.
5 people found this review helpful

Lori Olurin
They offer incentives to download app but it's a lie! They don't upload the incentives until way later, then actually put a time limit on the incentive trying to get you to return within a couple of weeks. I complained to management and had my discount taken off at the register because the website promised $10 off play for downloading the app and the app didn't show the discount. (I just checked, now 4 days later, and the discount is finally on the app.)
86 people found this review helpful

Sarah Wilson
The app needs to let the user know that there will be a waiting period between sign up and actively using the app. Kiosks inside the building will not recognize any new members and receipts are not recognized by the system, $50 of play time paid for and I can't add it to my account because they don't include that information from the automated kiosk, compared to going to an actual person that will provide the "correct receipt" , but cannot assist with any issues on app.
57 people found this review helpful