Not Working even after the update The app is not recording my visited I have sent an email on January 4th, 2017 with the two receipts for proof of my visits however I haven't received a reply and even after updating the application my visits have yet to be reflected on the application. This is NOT the excellent service I am used to from anything affiliated with Whataburger.
Not working right After updating the app, my account balance is gone. No reward history, and account history is not there. Whataburger better restore my account balance.
Best Fast Food App! I'm saving $ with this app!
Good Going! I have performed the suggested procedure for the application installation and it appears to be working now. In the next couple of days, we will be visiting our local restaurant for a full test of the app. I can't believe how responsive you all have been regarding this matter. Just like your food, your service is top notch. Now, for that Whopper!
Entering visits I uploaded this app to "log my visits & earn rewards", which turns out to be more of a hassle than it is worth. One would think that you should just be able to scan a barcode on your receipt or enter a code that is printed on your receipt. Nope. In order to log your visit you have to have the cashier scan a barcode that you have to pull up on your phone while 15 people in line behind you are groaning & griping. To me it would be useful IF you could scan your receipt, as is, not so much.
App has some issues I had a reward that I was going to claim and my app tells me I didn't have any rewards. The app says "oops there's technical difficulties and to try back later." I email corporate a few days ago and still get no response. Plus I still don't get credit for my past 3 visits.
This update contains bug fixes that caused Account Balance and Payment errors.
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