
Luqman Hakim
Unable to login after updating to the latest version, the confirmation page keeps on loading and shows a white screen for almost 5 mins and still can't access, after uninstaller. When try to login again, it shows will send a notification to my mobile. In this case, I really don't know where to get the notification. When trying to login on my pc, I still need a phone token to approve. Now the status migration to Octo Biz also didn't know when it happened, almost 5 months waiting! Nothing happen!!
3 people found this review helpful
CIMB Bank Berhad
July 24, 2026
Hi, we are sorry that you're having issues with the app. Please contact our Business Call Centre at 1300-888-828 or email us at mybusinesscare@cimb.com for us to reset your mobile token. Kindly include a description of the issue you are facing, your Android version, and your app version. We will investigate immediately & solve the issue.

AK _
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worst bank app ever!!! dumb system logic designed by dumb ppl!! ... dumb sys upgrades biz processes too. Forced user to go through all 3 versions, refuse to allow leap frog upgrades. I'm considering closing this biz account! nice to other bank.
CIMB Bank Berhad
August 13, 2026
We understand that this can be frustrating, and we truly regret the inconvenience. We are working towards making this better. We would appreciate it if you could send us the details at mybusinesscare@cimb.com so may try our level best assisting you resolving the issues.

Yushun Hong
One of the worst banks you can ever find in SG. Their scam advisory on the is so big and can't be scrolled down to click ok or close. Guess it's a good way of not letting anyone access your bank accounts.
2 people found this review helpful
CIMB Bank Berhad
June 26, 2026
Hi, we are sorry to hear about the difficulties that you have experienced while using Bizchannel@CIMB. Appreciate if you could drop us an email to mybusinesscare@cimb.com with the full step-by-step screenshot on the issue that you are facing for us to review. Alternatively, you may contact us at 1-300-888-828, for troubleshooting.