CIMB OCTO MY

CIMB Bank Berhad

About this app

The CIMB OCTO MY App is packed with services that help you stay on top of your banking safely and easily, wherever you are.

What you can do with CIMB OCTO MY:
Account Management & Controls
• Check balances and manage Current, Savings, Credit Card, Loan and Investment accounts
• Make local and foreign fund transfers
• Set CIMB Clicks, ATM and Credit Card limits
• Activate cards, change PINs, freeze/unfreeze cards, manage spending controls and more
• Link Credit Cards and CIMB Singapore Accounts

Payments
• Pay bills with JomPAY
• Pay CIMB and other banks' cards and loans
• Top up prepaid mobile services
• Make QR payments across Malaysia, Singapore, Thailand, Indonesia and Cambodia
• Manage DuitNow AutoDebit and DuitNow Request

Wealth Management
• Place and manage eFixed Deposit/-i (eFD/-i) and eTerm Investment Account-i (eTIA-i)
• Manage ASNB and Unit Trust investments via MyWealth

Security
• Approve transactions securely with SecureTAC
• Lock your CIMB Clicks ID instantly when needed

Other Feature/Services
• OCTO Widget for quick access to key banking functions
• Apply for Personal Loans, Cash Advance and more
• Contact us via Mailbox
• Update TIN details for e-Invoices
• Access Extra Care support services
• Update email addresses for transaction alerts

Personalisation
• Customisable Quick Balance and Quick Menu
• Save favourite billers and recipients
• Quick Payment with biometric authentication or 6-digit passcode

We will continue to add more features and improve based on your feedback.
Contact us @ https://www.cimb.com.my/en/personal/help-support/contact-us.html

For more information, visit www.cimb.com.my/cimbocto

Ratings and reviews

I rarely wrote a review but since the app constantly crashes, i feel compelled to write a review. As mentioned, the app constantly crashes. Cimb should put for more funds on their tech team and get their team working around the clock to fix this. The mobile app is unusable to me at this time. A bank shouldnt have downtime on their mobile app this often and long (look at the review)

My experience with CIMB Clicks has been convenient and straightforward. I use it mainly for managing my banking transactions, and I appreciate being able to access my account and make payments without having to visit a branch. Overall, it has made my daily banking much easier.

Very seldom did l came across problem with my banking transaction. Thought l did engage with some technical error over a transaction which l can't figure out the reason for the causes of the transaction to prohibited and even calling the customer care centre to look into the problem and they too couldn't locate the exact reason for the problem.

What’s new

• Personalised Recommendations: Discover relevant products and services on your homepage tailored to your banking needs
• Private Wealth and Preferred Experience: Access dedicated in-app experience with personalised offers, and benefits tailored for Private Wealth and Preferred customers
• App enhancements and bug fixes