Citi Authenticator

Citibank N.A.

About this app

Citi Authenticator is a mobile app for select Citi workforce to enable simple and secure authentications to Citi services

Ratings and reviews

Doesn't work if any of the accessibilty setting is on. Also if the fingerprint doesn't work once, it straight away goes for pin input instead of trying again for the fingerprint. Please fix it or maybe contact me so that I can help with the fixes

After the One Step Authenticate message is approved or after the QR code is scanned, just before the device's native fingerprint prompt is shown, there is a one or two seconds delay. In that interim period, the base UI should be blocked from further interactions until the fingerprint prompt is shown or a loading spinner has to be shown. Otherwise it makes the user think further action is required. Hope this gets implemented.

why would this app ask if one is trying to authentic all the time? its not a gaming or social media app that one would want to launch all the time. One is definitely trying to authenticate when one is operating it, why trouble the user with that silly redundant question?

What’s new

Thank you for using Citi Authenticator! To give our users the best experience, we are constantly improving our app and developing new ways to create seamless authentications.