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Edit: I received a quick and not-boilerplate reply addressing my concerns and pointing me to a new version, so +1 star for that and I'll give it another try. -------------- Is a complicated mess to navigate and use, the app is sluggish, and will eat your airtime if you are not careful. Gives contradictory instructions to connect to or disconnect from mobile data. Frequently shows out of date account information and requires repeated manual updating. If connected to Wi-Fi, it will use it. If connected to mobile data, it will consume your airtime if you have any. If you have no airtime, you can connect at no cost, but as soon as you buy airtime the app will consume it. Does not accept international credit or debit cards. Those cards that are accepted are not remembered for the next purchase. It offers to email a receipt but only to select email providers (?!) and the email never arrives even when an acceptable email address is given.
24 people found this review helpful
May 13, 2020
¡Hola! Sentimos el inconveniente que hayas tenido con nuestra App, ya contamos con una nueva versión de Mi Claro (11.0.1) ¡Actualízala! Si el problema persiste, por favor comentanos con más detalle para darte una atención personalizada. Quedamos atentos a tu mensaje. Saludos.
Useless. What's the point of making an app that won't even let you sign in? It keeps saying "There was a problem, please try again later". And nope, it's not my connection, I have almost 30mb download speed, and it happens only with this app. Uninstalling and reinstalling won't do anything.
69 people found this review helpful