
Brian Schaaf
Been using for a while and even uploaded my passport not too long ago. Went to create the free "Clear ID" but just end up in an endless cycle of failed selfies. Support is even worse, they don't even have a clue what feature they are supposed to be helping with...told me there is no such thing as Clear ID and I must be thinking of real ID, for my drivers license. lame...
2 people found this review helpful

SLF 509
the only thing I find more useless than this app what is the number to support around it. the system works fine at the airport when scanning my eyes but I cannot get into the app. Put in my mobile number, that doesn't work, put in about 5 email possibilities, they don't work. you click support, major Bank tier mobile number and email option. the online help system is absolute trash. No reset option.
64 people found this review helpful

Dr. Luke Molitor
Terrible app. Uploaded my vaccine information, and 2 weeks later it was gone. Was told they are having "issues," and to re-upload it. However, you can't re-upload it when traveling, and you uploaded this information to the app so wouldn't have to bring a card with you. Defeats the purpose. Now cannot enter the venue. Very unreliable. Do not recommend. Support was lackluster at best. Makes me rethink keeping my CLEAR membership. 1/5
142 people found this review helpful