
Ahren Dutt Hansen
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Works less ok since the last update. The parent no longer has access to the child's progress and history with the app. There's no 3 sec countdown on photos anymore. But, the profile color issue is fixed, though, so it's better (?) I also liked the Einsteiny narrator better than the generic, faceless voice it has now.
2 people found this review helpful
Colgate-Palmolive Company
4 August 2020
Hi Ahren! The parental dashboard is coming back very soon and you will be able to access brushing history just like you did before. Thank you for your feedback!

Liz Watson
My kids love it most of the time, but it gets buggy, freezes, or just won't work sometimes. Redownloading the app usually works, but then you have to deal with the login process. I wish they'd just let me make a password instead of the email login. It's annoying on my own phone and a huge hassle to get logged in on my husband's as well since we share the one account.
5 people found this review helpful
Colgate-Palmolive Company
6 April 2021
We're glad your kids like the Magik! Sorry to hear about the issues you have been having logging on. We hear your concerns with the login process, and we recommend you keep you app updated so you'll always have the newest features!

A Google user
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The app is a great idea. Issue I have is that it resets my daughters profile when close out every single time. The color resets and the time resets to default. It's annoying to have to go in and change it everyday. Also it doesn't pick up on some movements. The brush will be fully inside the frame and my daughter will hold the brush as instructed and it does not clear away the "monsters" which makes her think she's not doing it right but she is. *I logged out and back in and it reset the game!
12 people found this review helpful
Colgate-Palmolive Company
15 November 2019
Hi Michelle. We'd like to help! Are you logging out of the app completely on simply closing the app? About the detection issue, there are few things to consider i.e. phone camera and appropriate light in the room, avoid covering the dots while holding the brush, etc. Please reach out at https://shop.colgate.com/pages/contact-help