Comcast Business

Comcast Business

About this app

AVAILABLE TO COMCAST BUSINESS CUSTOMERS

Access your Comcast Business account anytime and anywhere with the Comcast Business App—an innovative, all-in-one tool designed with your business in mind. With streamlined navigation and an intuitive layout, the Comcast Business App makes it easier than ever to manage your account on the go, right from your mobile device.

With the Comcast Business App, you can:

• Manage your account details
• View upcoming service appointments
• Pay your bill, view past invoices, and manage your payment methods
• Enroll in Auto Pay and Paperless Billing
• Manage WiFi networks, hotspots, and more
• Set up notifications for billing and service requests
• Stay up-to-date on your service status
• View your TV channel lineup
• Forward calls to your home, mobile phone, or colleagues with Call Forwarding
• Troubleshoot technical issues in a few easy steps
• Access Comcast Business Support
These features are available to Business Internet, Business TV, Business Voice, Business Voice Mobility, Business VoiceEdge™, and/or Business VoiceEdge Select™ customers and will vary depending on your services.

Comcast Business Voice Mobility, Business VoiceEdge®, and Business VoiceEdge Select™ customers can also:

• Easily host a conference call for up to 50 participants (Business VoiceEdge® customers only)
• View recent calls, listen to and manage voicemail, and customize greetings
• Make outgoing calls through the app to display your business phone number on caller IDs
• Quickly transfer calls to colleagues or third parties
• Forward calls to your home, mobile phone, or colleagues with Call Forwarding
• Quickly move active calls to your Be Anywhere devices and desk phones
• Select the phones that will ring on inbound calls by managing Be Anywhere devices
• Easily manage security settings

These features will vary depending on your services.

Ratings and reviews

Service is less than what was represented by the sales representative. The router provided by Comcast Business needed to be reset on a weekly basis. I just had to give up and go with another provider. The process of cancelation was more difficult than needed. The retention specialist was forced to ask multiple questions read off of a screen verbatim. All that did was exasperate the entire situation. Pretty much the worst 2 years of internet service I have ever had!

I use this to turn on Call Forwarding remotely in the days when I'm out of the office. My only 2 issues are: (1) occasionally the log-in times out and says it's "unable to access the server". (But I think this is a system problem not an app problem) and (2) the ability to set up a call forwarding schedule so that the app switches this function on and off automatically would be HUGE and super helpful because sometimes I forget to do it and then calls get missed.

Buggy and intrusive. We have an ongoing problem, that starting in the last month or so, where the phone app will hang up on the caller when answeing calls. It is intermittent and a little embarrassing when dealing with customers. It doesn't occur on the PC app or desk phones. Also, the phone app requires access to your personal contacts to even add a work contact. There is no reason a business phone app shouldn't allow for its own contact list. Even the desktop app allows you to do it!

What's new

In this latest update, we’ve made some enhancements and minor bug fixes to improve your overall app experience.