
sam qualls
couldn't get my payments sent to the right people, so I lost my license cause my payments were not reflecting on my account. Horrible!! Horrible!! Service!! I got locked out of the app everytime I tried to log on, and had to call to get the account unlocked to reset the password everytime I had to figure out how my money isn't reaching the right account. ( THEY CAN'T HELP ONE BIT ON THE PHONE EXCEPT FOR GETTING AROUND THE APP ) on top of all those problems, you're forced to use there services.
1 person found this review helpful

MJP
Won't let me add a payment method without getting confused and thinking that I am trying to add a whole new account. Then totally locks me out so now I can't pay for two separate reasons. This is one of the worst apps I've ever used in my life and it handles people's money..... Get yourself together, Expert Pay. You are lame.
1 person found this review helpful

Adam Boozer
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Nightmare to use. I was asked for more info. The gist is your user experience is really bad. You can have security and a user friendly app & website. I spent hours just trying to get into my account. The emails sometimes didn't come at all or so long you have to watch a show to get it. Simple two factor authentication would have made this better. I had to call during work hours just to fix this. My own bank app is better. You need better programmers.
15 people found this review helpful
Conduent Incorporated
September 22, 2022
Could you please provide additional information on where you ran into trouble? Was is during registration or payment submission? We are open to suggestions for modifications to improve your experience and would appreciate the feedback.