Harvey Mulonga
Everything is perfect, I have given 4 stars because for many business purposes, we need the option to send a receipt of some sort. At least by either allowing us to download receipts (pdf or any format) or allowing us to take screenshots of the transactions in the Application (this can be secure via biometric confirmation or password confirmation if you wish to protect user data). This would be really helpful for a more user friendly interface and functionality.
60 people found this review helpful
Pure Money Money
Great improvement. I used this app two years ago and it wasn't as flexible as now. During that time, the app would not let you log in if you're not connected to MTN data network, that's to say one couldn't access the app if connected to WiFi or other networks but I see it's now possible which is a big plus and improvement. I must say I'm satisfied so far but MTN should see that they satisfy others who're critical of the app so as to give users the best experience!
4,696 people found this review helpful
OnlyRIGINAL Brands
Inasmuch the OTP issue may be a security measure, it's a bit too much. Firstly, it does not arrive instantaneously (takes time to arrive); and secondly, if someone momentarily misplaces their sim or loses it, they're unable to transact until it has been replaced (which is also a drag in Zambia as one has to go a service centre and not kiosks which are everywhere). It's almost not worth having this app in my opinion👎🏽. Also, the Airtel app & interface is much better as it's integrated.
731 people found this review helpful