So Easy! Took me less than 5 minutes even as a first time customer. And I got free expedited shipping just for using the app the first time. And of course they had *dramatic pause* MY BRAND! Which actually it's kind of hard to find. Great app.
Great Service My eye doctor gave me the wrong prescription for my contacts and I had already ordered them. I contacted the people who run this app and they shipped me my correct prescription contact lenses for absolutely free the next business day.
Great customer service After always ordering my contact thru my fav optometry i finally gave 1800contacts a chance and i messed up when putting my rx in. I did not notice until i put them on. I called customer service and they help me by getting me the right rx and not charging me for my mistake!
Fast and convenient I had a question about my order so I texted them through the app. No more than 5 seconds passed by and I received a response and they were very informative. Great customer service!
Easy, but asks for way too many permissions I think it was actually easier to use this app than any other way I could order my contacts (which is saying a lot), but I think it asked for too many permissions so I'm uninstalling it now that my order has been placed (also saves phone space).
Convenient, not as easy as I would like This app has great potential, but the scanner does not seem to work well, I tried many times to scan script & pay card to no avail, I had to manually type it in. ..in addition I've changed my name and there is no option for that.
- Bug Fixes