myPromiseHealthPlan Mobile

Luminare Health Benefits, Inc.

About this app

Promise Health Plan, your health benefits administrator, is expanding its suite of consumer-engagement tools and now offers an app, myPromiseHealthPlan, to help you manage your benefits information while you’re on the go, anytime day or night!

myPromiseHealthPlan allows you to check the status of your claims, control out-of-pocket expenses, contact Promise Health Plan and so much more!

With myPromiseHealthPlan, you can use your mobile phone or tablet to access the information you need the most while you’re on the go!

• See your deductible and out-of-pocket maximum
• Show your ID card to providers
• View claims status
• Access other important benefits information
• Find a doctor
• Contact Customer Service
• Ask question and receive answers through our message center
• Easily access other services in your benefit plan through the My Programs section
• View each family member’s information and benefits
• Filter claims by family member name and type

Ratings and reviews

Extremely unimpressed by the usability of this app. The functionality is less than optimal. You cannot check your deductible on the app itself. You have to go to the website. in fact, you cannot check any balances on your deductible, out of pocket or anything else on the app itself.

after login, the app just spins. i uninstalled and reinstalled but still not working. this app has only worked once for me at the beginning, thats it.

login page broken, can't even navigate past it.

What’s new

Update to Login process to handle Multi-factor login