
Baliga M
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Until recently it was working well.After the last hardware and app update 1. The picture clarity dropped. I cleaned the lens from outside and adjusted settings to different levels, but it did not work, I thought of fogging behind the lens,so I kept the camera lens pointing to the sun for 30 min and lo! the pictures became crystal clear. Hope this helps someone. 2. Playback stops frequenty, changed sd card, contacted support with video,no avail. Solutions welcome from users.
14 people found this review helpful
Aditya Infotech Ltd
June 8, 2026
Dear Sir/Ma’am,
We sincerely apologise for the inconvenience.
We request you, please share your issue and Camera Model details with our support team at support@cpplusworld.com. Our Team will be pleased to assist you.

Neelratan Mourya
Kindly do not go with this product, totally waste of money. We have cloud subscription for one month to keep recording of 7 days but we checked that recording is not working after 10 days. I am trying to contact any representative but no resolution. Please do not go for cloud storage. you can just have live view.
3 people found this review helpful
Aditya Infotech Ltd
September 21, 2026
Dear Sir/Madam,
We sincerely apologize for the inconvenience caused.
Please share the details of your issue with our support team at support@cpplusworld.com. Our team will be happy to assist you.

Santhosh Charan
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Why there is no alerting when the device goes offline and online? This is important when the camera has no power backup and there is a way to cut down power from outside. Atleast alerting as offline will make us know that the camera is not watching. It is E35Q. The setting is such a way that it alerts only when the cam is down for 30 mins.
1 person found this review helpful
Aditya Infotech Ltd
October 17, 2025
Dear Sir/Ma’am,
We sincerely apologize for the inconvenience caused.
We Request you, please share your issue and Camera Model details with our support team at support@cpplusworld.com. Our Team will be pleased to assist you.