
Miguel Matos
Crashes often, and seems to display incorrect settings before pulling the current settings, sometimes. Missing features (e.g. bass and surround effects) compared to the Windows app which I had to uninstall since it causes a terrible crackling with Windows short notifications. I used to be a fan of creative, my 1995 setup was amazing; crashing and crackling on a creative product is unacceptable. What happened?
Creative Labs Pte Ltd
November 14, 2023
Thank you for your feedback. If you need technical assistance, please send an email to Creative Technical Support via: http://creative.com/contactus
Quote case id 160804110 for reference.

Garrett Pauls
This app disconnects from my SXFI Carrier a few seconds after entering the settings nearly every time. Usually after four or five times of being kicked out it'll let me stay connected long enough to actually view and change a setting, but it's immensely frustrating. Thankfully(?) there aren't many settings to change, so once I got everything configured how I wanted I should never have to use the app again.
4 people found this review helpful
Creative Labs Pte Ltd
June 19, 2023
Thank you for your feedback. Please contact our Technical Support team at https://www.creative.com/contactus for further assistance with the issue encountered.

Jose Vazquez
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App connectes with the GC7 but one big problem is that when create an EQ and save it to a Sound Mode Profile, it doesn't work and switches it to one of the default EQs. I can change it back to the EQ I wanted to have but I don't want to open up the app every time I switch EQs with the physical button. This is a problem with I make changes with the app either on PC or the phone version. Hopefully they fix this as I have used the X3 and it's associated app with no problems.
10 people found this review helpful
Creative Labs Pte Ltd
October 25, 2021
Hi, thanks for the feedback. We will fix it in next release.