
jacobeking
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It is RIDICULOUS that this app requires location data to use Bluetooth features. There is absolutely no valid technical need for this; it could only be poor software engineering or (more likely) marketing big data folks forcing the software team to impose such a restriction. I didn't buy a new set of earbuds so Creative can track where I am when I adjust their settings. After you fix the above, it would be super handy to mute calls using the earbud buttons instead of unlocking my phone
8 people found this review helpful
Creative Labs Pte. Ltd.
May 21, 2022
Hi, location data need to be enabled so that our app is able to scan for Bluetooth Low Energy devices running Android 11 or lower.
Thank you for your feedback. If you need technical assistance, please send an email to Creative Technical Support via: http://creative.com/contactus
Quote case id 160639897 for reference.

Jose Vazquez
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App connectes with the GC7 but one big problem is that when create an EQ and save it to a Sound Mode Profile, it doesn't work and switches it to one of the default EQs. I can change it back to the EQ I wanted to have but I don't want to open up the app every time I switch EQs with the physical button. This is a problem with I make changes with the app either on PC or the phone version. Hopefully they fix this as I have used the X3 and it's associated app with no problems.
4 people found this review helpful
Creative Labs Pte. Ltd.
October 25, 2021
Hi, thanks for the feedback. We will fix it in next release.

Sergei Goloborodov
I can't sign in/not sure if I am signed in. The fields in account are all blank. Clicking on change password crashes the software 100% of the time. Editing name doesn't work. I don't even know if the SXFI account is linked or not. Clicking it does nothing, there isn't a name displayed next to it. Is it linked? Who knows. To what account? Anybodies guess... The fact I need a 2nd app for a main selling point of the GC7 that may or may not work is asinine when the first app is such a wreck.
4 people found this review helpful