8.2L reviews
Content rating
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About this app

UTS on mobile app is an Indian Railways official android mobile ticketing app to book unreserved train tickets.

Who can use utsonmobile application?
The service is not available to a person under the age of Seventeen or previously suspended or removed from the services by Indian Railway.

By accepting the Terms & Conditions or by otherwise using the Service or the website, it would be deemed that the concerned person is at least Seventeen years of age and have not been previously suspended or removed from the Services by Indian Railway. The Person represents and warrants that he has the right, authority, and capacity to enter into this Agreement and to abide by all of the terms and conditions of this Agreement. The person shall not impersonate any other person or entity, or falsely state or otherwise misrepresent identity, age or affiliation with any other person or entity.

Pre-requisites to avail the utsonmobile app service: 
Presently, utsonmobile app is available in Android, Windows & iOS versions. 
The Smartphone should have good GPRS connectivity. 
In order to avail paperless mode of tickets, the Smartphone should be GPS enabled.

Registration Process:
User Registration for availing the above services can be done through the utsonmobile app or the website (https://www.utsonmobile.indianrail.gov.in).
The passenger needs to provide information like Mobile Number, Name, Password, Gender, Date of Birth for the one time registration process.
The mobile application would send an OTP to the mobile number specified against the USER ID field to ensure the validity of the mobile number. After successful registration, an SMS will be sent informing the user about the successful registration. A zero-balance R-Wallet account would be activated.

Login Process:
After the registration, the passenger needs to enter the credentials in the login page for entering into the utsonmobile app.

Services offered by utsonmobile app:
1. Book Ticket:
Normal Booking(Journey and Return tickets)
Quick Booking (Journey and Return tickets) 
Platform Ticket 
Season Ticket 
QR Booking (Platform Tickets, Journey and Return Tickets)

2. Cancellation of Ticket :-
Paper Ticket with booking amount greater then cancellation charges can be cancelled using utsonmobile app before printing of ticket. Cancellation of Paperless Ticket is not allowed.

3. Booking History

4. R-Wallet:
R-Wallet Balance 
Recharge R-Wallet
History 
Surrender R-Wallet

5. Profile:
Change city 
Change Frequent travel Route 
Change Journey Details 
Change Password 
Change Handset Request 
Change Personal Details 
Sync Ticket

6. Show Booked Ticket:
Using 'show ticket' feature the ticket can be showed to the TTE(Travelling Ticket Examiner) or TC. Off-line mode is also available to show the paperless ticket if Internet connection not available in the mobile.

Paperless ticket booking(Book and Travel) is not allowed inside train or within station premises to avoid ticket booking just by seeing TTE(Travelling Ticket Examiner) or TC.
For booking of paperless ticket user should be away from Station premises/Railway track.

For Paper Ticket(Book and Print) mode of booking, It is mandatory to take printout of the ticket from ATVM/CoTVM kiosks or General Booking counters at station before boarding the Train.
Updated on

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info and Device or other IDs
Data is encrypted in transit
Data can’t be deleted
8.2L reviews
Alok Ojha
30 November 2022
One of the worst apps i have used so far specially when it is made for peoples convenience. It does not capture bar codes from station. It keeps scanning the code and then i have to repeat the entire process. I wasted 5-7 mins doing this in malad but got the ticket and 15-20 mins wasted in Dadar and still did not get the ticket. I finally had to stand in the queue.. Have some "In-built" system for stations withing the app. Searching for uts barcode is another challenge by the way.
9 people found this review helpful
Arghya Chakraborty
25 November 2022
It's good, but sometime you face some kind of treble from it. You have to have a good network here when you book tickets. If the network is not good, it is difficult to book tickets in this app. Last but not least, the application is simple enough and ideal for booking paperless tickets. But please 'no need to send more and more updates' .
Mainak Sikdar
26 November 2022
I have never been able to purchase ticket through this app. Always tells that I am not close to the station. There's gps issue with this app. Updated Review - Today I was able to successfully purchase a ticket. The experience was good. 2nd review - This app has improved a lot and easy to use.

What's new

1. Issuance and Renewal of Multiple Season Ticket for Mumbai Suburban.
2. Booking of Paperless Season Ticket for the current date.
3. Provision to have default option as suburban for selecting stations located in suburban section.
4. The app is available in Marathi language along with Hindi and English.
5. Minor bug fixes.