An application where you can collect correspondence from all instant messengers into one place to:
- respond to customers faster
- avoid loss of contacts and dialogues
- close deals more successfully
- structure the work of sales managers
- do not lose your customer base after an employee leaves.
Functions:
- The ability to connect all instant messengers into a single window, while employees see only their own transactions and other people’s correspondence does not interfere with their ability to do their job efficiently.
- “Requires a response”: will allow you not to lose the client’s request, it will no longer be lost in a heap of correspondence.
- Case statuses: will help you track the deal and close it successfully.
- Message templates: will speed up the work of employees who will not have to type standard messages over and over again.
- Tags will allow you to structure correspondence and reflect important information (example: “VIP client” or “treat gently”)
- The manager has access to all correspondence and can check at any time how well the work is being done.
- Filtering: will allow you to see only those transactions that are needed at the current moment.
- Both the client and the employee can initiate a dialogue.
The easiest way to get started:
1. Log in to the system
2. Scan the QR code to link the messenger to your account
3. Add an employee number.
Done, you can enjoy the sales!
CRM for micro and growing businesses.