2.2
4.22K reviews
100K+
Downloads
Content rating
Everyone
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About this app

The GA DCSS mobile app engages custodial and noncustodial parents in self-service options by allowing them to securely access their child support cases on any mobile device. It provides easy access to case details and general information about DCSS programs and services.

Description:
- Make Payments allows users to make child support payments, specialty payments, and fees.
- Upload Document allows users to upload verifications documents through their mobile device
- Driver’s License Release option allows noncustodial parents to submit Deferral Forms MRA, MRD, MRC, and MRE.
- Custodial parent can add, update and cancel direct deposit from their mobile device
- DCSS mobile app allows custodial parents to request case closure through the app.
- Payment History option allows users to view payments made in the last 12 months.
- Scheduled Appointments allows users to view case related appointments.
- Frequently Asked Questions provides users to access general information about the DCSS program
- Notifications and Alerts allow users to receive valuable information about their case.
Updated on
Apr 1, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.2
4.15K reviews
Marquis McIntire
April 3, 2024
Couldn't tell you how well the app works considering I can't even get past the login page. I put my info in and press login and NOTHING happens. It's as if the login button doesn't even connect to anything. Smh EDIT*** The April update has finally fixed the bug (for me atleast) and I'm able to log in for once. But nothing ever seems upto date (web or app) which makes it kind of pointless for the most part. Atleast they fixed the bug though. For that I'll bumb my 1 star upto 2 stars.
5 people found this review helpful
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Georgia Department of Human Services
March 4, 2024
Thank you for your feedback. Please contact us by email at dcss.appsupport@dhs.ga.gov for technical assistance, for case-related question, call us at 1-877-423-4746, chat support team is also available at childsupport.ga.gov. Click the below link to download the updated app. https://childsupport.georgia.gov/download-dcss-go-mobile-app
Donnie Rowland
January 9, 2024
Worst app I've used. It seems to be designed to Make navigation very difficult, and frustrating. This app should be the easiest in the world to use, considering the purpose of it. I found it hard to believe there's no one smart enough to create a more user friendly app. And went do we have to update each and every month? I know of no other app that requires this headache. And the passwords... The case numbers....The actual way I spell or use all caps for my name on one area, and not anoth
36 people found this review helpful
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Georgia Department of Human Services
January 9, 2024
Thank you for your feedback. Please contact us by email at dcss.appsupport@dhs.ga.gov for technical assistance, for case-related question, call us at 1-877-423-4746, chat support team is also available at childsupport.ga.gov. Click the below link to download the updated app. https://childsupport.georgia.gov/download-dcss-go-mobile-app
Brittney Norris
April 1, 2024
Payment history is not available, it shows no arrears even though he's hardly paid in 15 years, it gets stuck on the loading screen CONTINUOUSLY, don't get update notifications like I'm supposed too, haven't even been getting emails here lately. This app needs a lot of work. Not worth the space it takes up. It rarely works even half way. This is so poorly made, I wish I could give it 0 stars. This is hands down the most poorly made app I've ever tried to use.
7 people found this review helpful
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Georgia Department of Human Services
April 14, 2023
Thank you for your feedback. Please contact us by email at dcss.appsupport@dhs.ga.gov for technical assistance, for case-related question, call us at 1-877-423-4746, chat support team is also available at childsupport.ga.gov. Click the below link to download the updated app. https://childsupport.georgia.gov/download-dcss-go-mobile-app

What's new

UI enhancements
App improvisations