
Lisa Stanavage
I find the app easy to use in general. Scheduling is intuitive which is very helpful. However, the rapid pass is hit and miss. I've had to restart every time. And, at the end the QR doesn't always show on the screen. I believe it's a Wi-Fi issue, which isn't always available at the donation sites. Best to do before you arrive and screenshot.
10 people found this review helpful

Leanne Garand
I love seeing the 'blood journey' but making appointments on the app is very rough. If I select a location and change my kind, if I select the "back" button I have to start the search all over. It should take me back to the previously searched list, not back to the start of the search. That part of the app is painful, but I like the rest.
11 people found this review helpful

Jack
Most of the features are awesome, but there is still a lot of clunkiness. They had trouble with rapid passes being unavailable without cell service.... fixed that and created a new problem with donor cards being unavailable. The 'smart scheduling' that is based on your last appointment doesn't account for having given blood on day of, despite the app having access to that appointment. Solvable with 'Were you able to give today?' The in-app scheduling is clunky overall.