- Flag inappropriate
- Show review history
I use to love this app. It was very help and efficient for what I needed done. Now, for some reason I can't get into my account! I have uninstalled and reinstalled the app and I still can't get in. I have called the number on the back but that's no help. So, I am reaching out to the maintenance tech department. Can something be done for this problem. Update: I contacted cumoney and my issue was resolved. They were friendly and very helpful. My account is up and running again. Thank you
1 person found this review helpful
Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at CUMONEYappCS@envisant.com. Thank you.
I've never had a problem before with this app since I had it which has been years and now all of a sudden I can't sign in the app but for some reason I can open the internet browser and get in on there, it makes no sense. I've done the same thing over and over with uninstalling the app and installing it back. Still haven't resolved the issue and I will not call cus I'll get charged. Please fix this issue.
2 people found this review helpful
Hello, we do apologize for any inconvenience this may have cause you. Please be sure to update the latest app version and use the same credentials you use on our website to login to the app. Please let us know if you continue to have any issues.
Had worked without issues since I started using the app. But since yesterday I have not been able to get in to load money onto the cards I manage. Very frustrating!!