Very convenient! I had a tight connection in Denver (20 minutes to boarding time) and placed an order while my plane was taxiing. I was able to find a restaurant that was on my way to my next gate and the order was ready when I got there. The whole transaction was about 30 seconds. I would definitely recommend this app to anyone who has a tight connection around a mealtime. My only complaint was that I wish there was a clearly posted Grab pickup area at the restaurant I ordered from because I wasn't sure which line to go to
I am an Airline employee at LAX and this app has changed our lunch experience tremendously. This is also a great app for the traveling passenger with limited time before departure, getting something upon arrival, or grabbing a bite in-between a tight connection. "NO MORE LINES". I have the new Blackberry Priv and the app works flawlessly on my device . Only hiccup is that I dont get the employee discount, but it's so convenient it makes up for the change I'd be saving.
Quick and Easy Placed an order on the app while waiting to deplane and got a text my order was ready just as I walked into the terminal. Walked right to the designated counter (using the map in the app), picked it up, and was on my way! App was easy to use and I really liked the map feature.
Can't create account Unable to create account. No "enter" or Eula box after password. Part of Southwest promotion, does not work. Good in theory, but seems still in alpha stage.
Great! Tried it as part of the SW promotion. Make sure you hit enter/return after creating the account in the password box (and that you followed the requirements; requires a special character to move on). I didn't think it would be that great but it was nice after running around the airport. I premade my order on the shuttle and i submitted it after I finished TSA. There was a long line at the coffee kiosk but MY order was paid for and ready!!!! Picked it right up, very happy.
I never leave reviews but this is a great app Instead of waiting in line with the 10+ people, I placed my order through Grab and had it in hand 5 minutes later. Greatest thing to happen to airports since free Wi-Fi!
Streamlined account creation. Various improvements/fixes.