
Liban Abdi Mohamud
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DahabPlus is an excellent app for managing finances in Somalia, offering great convenience for mobile money transfers and bill payments. However, the user experience could be significantly enhanced by adding the ability to transfer funds to and from other local banks in Somalia (e.g., Premier Bank, Amal Bank, etc.) directly within the app, similar to existing functionalities for the other local banks applications and mobile wallets.
6 people found this review helpful

Ousman Y. Hassen
Great app. I am giving it a rating of four. As I live far from the bank, this app provides a reliable and real time service, which I greatly appreciate. I would suggest that Dahabshiil consider adding a feature that allows users to download bank statements for at least the last six months without needing to visit the branch. It would also be helpful to be able to download transfer slips in PDF format.
3 people found this review helpful

Ahmed Mohamed Ahmed (Safaari)
Selam team DahabPlus. There is no customer care. I called you more than once, and I didn't get any answer. I forgot my password. This app isn't allowed to reset my password. When you request your OTP, you can't get it until they allow you manually, and they don't pick up the phone. Your customer service is very weak.
236 people found this review helpful