Mercedes me AM

4.7
7.59K reviews
50K+
Downloads
Content rating
Everyone
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About this app

Your smartphone becomes the digital link to your Mercedes. You have an overview of all information and control your vehicle via the app.

MERCEDES ME: ALL FUNCTIONS AT A GLANCE

ALWAYS INFORMED: The Vehicle Status informs you about the mileage, range, current fuel level or data from your last journey, for example. Use the app to conveniently check your tire pressure, the status of the doors, windows, sliding sunroof/soft-top and boot, or the current locking status. You can also pinpoint the location of your vehicle and receive warning messages regarding unlocked doors, for example.

CONVENIENT VEHICLE CONTROL: With the Mercedes me App you can activate pre-entry climate control and temper your electric vehicle immediately or for a defined departure time.

CONVENIENT ROUTE PLANNING: Plan your route at your leisure and conveniently send addresses to your Mercedes via the app. This means you can get in and drive off straight away.

SAFETY IN AN EMERGENCY: The Mercedes me App notifies you of attempted theft, an attempt to tow away the vehicle and parking damage. If a vehicle alarm has been tripped, you can turn it off via the app. The Geofencing service sends you a notification as soon as the vehicle enters or leaves an area defined by you. In addition, you can configure Speedfencing and Valet Protect in the app, and receive push notifications in the event of their violations.

FUEL-SAVING DRIVING: The Mercedes me App shows you your vehicle's individual fuel consumption. It also compares your fuel consumption with that of other drivers of the same vehicle model. The ECO display informs you about the sustainability of your driving style.

SIMPLY ELECTRIC: The Mercedes me App lets you display your vehicle's range on a map and search for charging stations near you. The app also allows you to start the charging process at a public charging station. Use requires an active, free-of-charge Mercedes me account. The functions can be restricted temporarily if there is insufficient data transmission bandwidth. Continuous use of the GPS function in the background may shorten your battery life.
Updated on
Jul 8, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, App activity, and App info and performance
This app may collect these data types
Location, Personal info and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.7
7.3K reviews
Rodrigo Soberanis
July 12, 2024
Very disappointing app, a word class brand like Mercedes should have top of the notch technologies and that's not the case with this app. It crashes quite often, it's very slow and doesn't work for barely any of the "services" it promises (e.g., locking the car, which is a simple task, it doesn't work at all)
Mercedes-Benz AG
July 12, 2024
We sincerely apologise for the inconvenience this is causing Rodrigo, obviously it should not happen. Our colleagues will need to take a look at this for you to get to the root cause and fix it. Please reach out to them via the in-app call function or 📞+1 800 387 0100 Mon-Fri 8:00 am-8:00 pm (EST). Let us know how you got on; we’d love to hear!
Kris Beneteau
May 12, 2024
Great app, but I noticed when checking on when I need to renew Connect+, that it said it would no longer be available. My vehicle is a 2022. If my 3 year old vehicle can't use the remote start, the security features and everything that works with connect +, it really sucks.
Mercedes-Benz AG
May 15, 2024
Hi Kris, it could be that your 3-year free subscription with a new vehicle is coming to an end. Unfortunately we cannot see this, so please contact our colleagues via the in-app contact function, 📞+1 800 387 0100 Mon-Fri 8:00 am-8:00 pm (EST) or 📩 me-connect.can@cac.mercedes-benz.com/ so that they can confirm this. Best wishes.
Emmy Watt
June 6, 2024
I liked it better before this "CLEVER" update. There is one thing that bugs me in particular though. When I look at the app it will say 12, 16, 25... messages. When I look inside there are none. After leaving the app I still have the 25 (or whatever) messages. I don't know how to get rid of the number. It gets larger everyday and then eventually it will go away. Don't know how or why...
Mercedes-Benz AG
June 7, 2024
Hi Emmy, please give our colleagues a quick call so that they can go over this with you. They can be reached via the in-app contact function, 📞+1 800 387 0100 Mon-Fri 8:00 am-8:00 pm (EST) or 📩 me-connect.can@cac.mercedes-benz.com/ We’d love to hear from you again when this issue has been resolved by our colleagues. Best wishes and bye for now.

What's new

This release contains minor bug fixes and enhanced user interface updates.