Mercedes me

Mercedes-Benz AG

About this app

The Mercedes me connect Application (the “App”) gives you access to certain features of your model year 2019 or newer Mercedes-Benz passenger vehicles or Mercedes-Benz Van or Freightliner Sprinter vehicle by providing the latest connected vehicle features & services, personal assistance and more.

Features and functions of the App may vary depending on your vehicle’s equipment and your subscription services. Use of the App requires an active Mercedes me user account, which is provided to you free of charge. You must also accept the applicable Terms of Use for Mercedes me connect services, which you can view on the App Mercedes me connect. Some features available for passenger vehicles and controlled via the App may not be available for “Mercedes-Benz Vans or Freightliner Sprinter at this time or in the future. Mercedes me connect services are only designed to work with a vehicle’s factory configuration and genuine Mercedes-Benz Parts. Mercedes me connect services or the App may not function in connection with a vehicle that is not factory-configured or with parts that are not genuine Mercedes-Benz Parts.

Ratings and reviews

Pretty good compared to competition. But large room for improvement. Three examples. Current inside vehicle temp is not visible. Preconditioning the battery while plugged in not possible. App does not tell you which service type (A or B) to order. Additionally, key features require subscription payment.

Good app, but I can't find a simple Stop Charging button. One can set an interruption, but a stop charging button is very useful, especially if one is charging at home and want to stop for some reason, be it e.g. waiting for the soler panel production to come up, or while the washing machine and AC is running. The Tesla app has it and we often use it!

Utterly useless now. I pay for the Mercedes upgrades each year such as navigation, car location, ability to lock the car etc. However noticed that now half the added functionality is no longer activated. I click activate but nothing happens. Ive read online that Mercedes have stopped supporting these functionalities for cars older than 3 years. Why do they still take the money then? Going to get a refund. App as a consequence is rubbish

What's new

We are continually working on further improving the Mercedes me App and therefore undertake regular app updates. This update encompasses the following changes:
- Bugfixes
- Performance improvements